Shipping costs differ based on the destination of your order:

• United States (except Alaska & Hawaii): free shipping for all orders above $145 USD; flat rate of $25 USD for orders below $145 USD.
• Alaska, Hawaii & US APO/FPO addresses: flat rate of $35 USD.
• Hong Kong, Singapore, Malaysia, & the Philippines: free shipping for all orders above $145 USD; flat rate of $25 USD for orders below $145 USD.
• Australia & New Zealand: flat rate of $40 USD.
• Other countries and regions: flat rate of $35 USD for any order. 

Please allow up to 3-5 business days for us to process your order. Once your order is shipped, you will receive a shipping notification email with information to track your order.

• Your satisfaction means the world to us. If you are not completely satisfied with your order, simply send a request to hello@oleadanyc.com within 30 days of delivery. Remember to include your order number in the email subject line, and our team will help you as soon as possible.
• Please note that items are only eligible for return if they are returned in their original, unused condition with all original tags attached and in their original packaging.
• Items discounted 40% or more, items marked as clearance, and personalized orders are final and not eligible for return.

Return shipping fees vary based on your location. Any return shipping fee will be deducted directly from your refund.

• United States (excluding Alaska & Hawaii): free return. A prepaid return label will be provided through our return portal.
• Hong Kong, Singapore, Malaysia, & the Philippines: free return. A prepaid return label will be provided through our return portal.
• Most other countries and regions (including Alaska & Hawaii): return fee will be your responsibility and will vary based on your location. A prepaid return label will be provided through our return portal. Any return shipping fee will be deducted from your refund.
• Middle East (including Saudi Arabia, the UAE, Qatar, and Kuwait): prepaid return labels are currently unavailable, and return shipments will need to be arranged at your own cost. Please contact our customer service team for the return address and further instructions at hello@oleadanyc.com.